01.01.2002 - 30.11.2003
Kazakhstan
Overall project value (EUR) | 2 300 000 euro |
No. of staff provided | Local TAX expert, Office administrative staff. 4 |
Name of Client | SchlumbergerSema ATOS |
Financing agency | European Union (EU), N/A |
Name of partners | Schlumberger Sema (Belgium) |
Detailed Narrative Description of Project | 1) Objectives of the project:
- Improve the performance of the Ministry of State Revenues through staff development, better management structure and improved policies, practices and clearer lines of reporting; - Lower the compliance cost of taxpayers through improved and fairer collection mechanisms and greater co-ordination with other revenue agencies (Customs and alcohol committees); - Educate taxpayers by improving quality of information. 2). Activities: - Design and implementation of new organizational structure (review, design, implementation, development of internal functions and procedures, reporting lines and tasks HQ, oblasts, rayon); - Human Resources Development (training needs analysis, training plan and syllabus, training plan and monitoring); - Taxation Management Information System (information flows management, It needs, acquisition, training in MIS, systems Integration); - Improvement of Revenue management (development of national standards, annual plan for taxpayers auditing, management of tax arrears); - Integration of Tax collection: Customs Committee, Alcohol Committee, Treasury Department, Ministry of Justice, Pension Funds; - Improvement of education and information of taxpayers. The project includes purchase of IT equipment, provision of services for Study Tours and Public Information campaign |
Detailed Narrative Description of Services provided | - The Ministry of State Revenues is equipped with a modern and efficient structure;
- Clear line of reporting are established between the central tax administration and tax administration at Oblast and Rayonl level; - A modern management information system is in place at the central tax administration; - The staff are given the analytical and technical skills to use and develop it; - A human resource development plan is developed and being implemented. All professional staff at headquarters has received training in a core set of skills. Trainers are trained to deliver these core skills; - Tax revenue management processes are improved and procedures standardized; - Revenue collection activities of other agencies are better integrated with those of the Ministry of State Revenue; - A public information policy is adopted by the Ministry of State Revenue for improved awareness amongst taxpayers of their rights and obligations |