News
Pilot program №2 (Issyk-Kul region)
Within the framework of the preparation and implementation of Pilot No. 2, the Consultant and representatives of the State Enterprise PK carried out the following works:
• Development and approval of the Pilot # 2 program;
• Monitoring of the installed set of electronic equipment under the "Taza-Koom" program and its connection to the Infocom network, and testing of its use for the provision of electronic financial services (online) in the communication offices;
• Testing the provision of five financial services under the Pilot program # 2;
• Organization and participation in training activities for existing / new products and services proposed by the Consultant and approved by the GP KP;
• Visiting the nodes and liaison offices for the implementation of project activities, as well as monitoring and monitoring;
• Control of the OS for compliance with the quality of the provision of agency services to the requirements of the project, the GP of the PC and the clientele;
• Development of proposals to improve the quality of customer service OS;
• Preparation and transfer of training instructions for the provision of financial products and services to trained personnel:
- Instructions for accepting payments of traffic rules and tax on movable property,
- Instruction Urgent translations,
- Instruction Address transfers,
- Instruction of the State Service.
